Make Negativity An Asset In Your Outsourcing Plans!
In most companies, negativity is considered a curse - no-one wants to be
perceived as a "moaning Minnie." Nevertheless, in reality some managers can see
nothing but the negative consequences of any action; and others see nothing but
obstacles. Beware of preconceptions ... this is a tremendous asset!
One of the most powerful planning and analytical techniques DEMANDS that
managers try to identify every potential negative side effect in advance; and
DEMANDS that managers try to surface every obstacle to the plans. Managers who
are "naturals" are worth their weight in gold! The pay-off is typically enormous
in terms of results and, perhaps surprisingly, morale.
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... Report also includes findings of first ever Survey conducted in India on BPO in the financial sector, which has participation from 34 major BPO companies. Report was released during ...